GENERAL CONDITIONS OF SALE

Please read these conditions carefully before placing an order with Ferme 201 SARL. By ordering with Ferme 201 SARL, you notify us your agreement to be subjected to the present conditions.

1. HOW TO ORDER

If you wish to purchase one or more products listed on the Website, you must select each product you wish to purchase and add it to your shopping cart. When you have selected all the products you wish to purchase, you can confirm the contents of your basket and place the order.

At this point, you will be taken to a page summarising the details of the products you have selected, their prices and delivery options (including the relevant delivery charges). You will then be asked to choose the delivery options and the shipping and payment methods that suit you best.

On this page you will find the purchase button. You must click on this button to confirm and place your order.

After placing your order, we will send you a confirmation message. If you are using certain Ferme 201 Services, the confirmation message may be sent via the Communication Manager on the site. We inform you of the shipment of your items.

You agree to receive invoices for your purchases electronically. Electronic invoices will be made available to you in .PDF format in the Your Account area of our Website. For each delivery, we will indicate in the delivery confirmation message whether an electronic invoice is available.

2. RIGHT OF RETENTION

The delivered products remain the property of Ferme 201 until they are given to the carrier.

3. 14 DAY RIGHT OF WITHDRAWAL, EXCEPTIONS TO THE RIGHT OF WITHDRAWAL, OUR 30 DAY RETURNS POLICY

LEGAL RIGHT OF WITHDRAWAL

Unless one of the exceptions listed below applies, you may withdraw from your order without giving any reason within 14 days from the date on which you, or a third party nominated by you (other than the carrier), took physical possession of the goods purchased (or of the last good, batch or part if the contract relates to the delivery of several goods or several batches or parts delivered separately) or from the date on which you entered into the contract for the supply of services.

You must notify us (Ferme 201 SARL, 201 Chemin Diddervoorde 59122 Hondschoote) of your decision to withdraw from your order. You can submit your request online in accordance with the instructions and forms available from our online returns centre, by using this form, or by post. To meet the withdrawal deadline, simply submit your withdrawal request before the 14 day period expires and return your product.

EFFECTS OF WITHDRAWAL

We will refund all payments we have received from you, including standard delivery charges (i.e. the cheapest delivery we offer) within 14 days of receiving your request for withdrawal. The refund will only be made by cheque. In any event, this refund will not incur any additional costs for you. We may defer the refund until we have received the product(s) or until you have provided proof of shipment of the product(s), whichever is earlier. If the refund is made after the above-mentioned deadline, the amount due to you will be increased automatically.

Please note that you must return the product(s) following the instructions provided to you no later than 14 days from the date you notify us of your decision to withdraw.

You shall bear the direct costs of returning the product(s). You will be responsible for any depreciation in value of the product(s) resulting from handling (other than that necessary to establish the nature, characteristics and proper functioning of the product(s))

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

The right of withdrawal does not apply to :

•  The delivery of products which cannot be returned for reasons of hygiene or health protection, if you have unsealed them or, which have, after having been delivered, been mixed in an indissociable way with other articles; The delivery of products which have been made according to your specifications or clearly personalized;
• The supply of products likely to deteriorate or to expire quickly; The supply of services fully executed by Ferme 201 for which you accepted at the time of the placing of your order that we begin their execution, and waived your right of withdrawal;

 4. PRICES AND AVAILABILITY

All prices are inclusive of all French taxes (French VAT and other applicable taxes) unless otherwise stated.

We display the availability of the products we sell on the Website on each product page. We cannot be more specific about the availability of products than is indicated on that page or elsewhere on the Website. When processing your order, we will notify you as soon as possible by email using the address associated with your subscription or via the Communication Manager in Your Account, if any products you have ordered are found to be unavailable, and we will not charge you for those products.

Despite our best efforts, a small number of products in our catalogue may have a pricing error. We will check the price at the time of processing your order and before payment is made. If it appears that we have made an error in the price display, and the actual price is higher than the price displayed on the Website, we may contact you to ask if you wish to purchase the product at its actual price or if you prefer to cancel your order. If the actual price is lower than the price displayed, we will charge you the lower amount and send yous le produit.

5. DOUANES

We do not offer any delivery, sale or service outside the European Union.

7. OUR RESPONSIBILITY - GUARANTEES

You benefit from the legal guarantee of conformity under the conditions of articles L.217-4 and following of the consumer code and the guarantee of hidden defects under the conditions provided for in articles 1641 and following of the civil code.

When you are acting under a legal guarantee of conformity,

•          You have a period of two years from the date of delivery of the goods to act;
•          You can choose between repairing or replacing the goods, subject to the cost conditions set out in Article L.217-9 of the Consumer Code;

The legal guarantee of conformity applies independently of any commercial guarantee that may have been granted. You may decide to implement the guarantee for hidden defects in the sense of Article 1641 of the Civil Code. In this case, you can choose between the resolution of the sale or a reduction in the sale price (article 1644 of the civil code).

With the exception of deliveries in France, we decline all responsibility in the event that the article delivered does not comply with the legislation of the country of delivery.

We undertake to take all the care in use in the profession for the implementation of the service offered to the client. Nevertheless, we shall not be held liable for any delay or failure to fulfil our contractual obligations if the delay or failure is due to a cause beyond our control, such as an act of God or force majeure as defined by the applicable law.

Our responsibility will not be engaged in case of delay due to a stock shortage at the supplier. Furthermore, we shall not be held liable in the event of minor differences between the photos of the presentation of the articles and the texts displayed on the Ferme201.fr website, and the products delivered.

We will use all reasonable endeavours to provide the services covered by these Terms and Conditions. We are liable for any direct and foreseeable damage at the time of use of the Website or the conclusion of the sales contract between us and you. In our dealings with professionals, we shall not be liable for any loss of profit, loss of business, loss of data or loss of earnings or any other consequential loss or damage which was not foreseeable at the time of using the Website or entering into the contract of sale between us and you.

The above limitation of liability shall not apply in the event of fraud or gross negligence on our part, in the event of personal injury or product liability, in the event of eviction and in the event of non-conformity (including hidden defects).

8. APPLICABLE LAW

These Terms of Use are subject to French law.

The European Commission provides an online dispute resolution platform which you can access here: https://ec.europa.eu/consumers/odr/. If you wish to bring a matter to our attention, please contact us.

9. MODIFICATION OF THE SERVICE OR OF THE GENERAL CONDITIONS OF SALE

We reserve the right to make changes to our Website, procedures, and terms and conditions, including these Terms and Conditions, at any time. You are subject to the terms and conditions, procedures and Terms and Conditions in force at the time you order a product from us, unless a change to those terms and conditions, or these Terms and Conditions, is required by an administrative or governmental authority (in which case that change may apply to previous orders you have placed). If any provision of these Terms and Conditions is held to be invalid, void or unenforceable for any reason, that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.

10. RENONCIATION

If you breach these Terms and Conditions and we take no action, we will still be entitled to use our rights and remedies in all other situations where you breach these Terms and Conditions.

11. MINEURS

We do not sell products to teenagers.

12. IDENTIFICATION

Ferme 201 SARL, Société à responsabilité limitée, 201 Chemin Diddervoorde 59122 Hondschoote
Capital social : 10 000 €
Enregistrée en France – Dunkerque
SIREN : 884074915

SIRET : 88407491500015 
Intra-community VAT number : FR26884074915